Legal Document

Cookies Policy

This policy explains how Tweggo uses cookies, pixels, tags, and similar tracking technologies across the website, apps, and related services.

Cookies support platform security, booking functionality, user experience, analytics, and marketing where consent applies.

This policy supplements the Terms of Use and Privacy Policy.

Cookie Categories

  • Functional (strictly necessary): authentication, secure sessions, account access, and fraud prevention.
  • Analytics and audience cookies: usage insights and product improvement (consent-based).
  • Performance cookies: speed, reliability, and technical issue diagnostics.
  • Advertising and personalization cookies: relevance, conversion tracking, and campaign optimization.

Consent and Controls

  • Users can accept, reject, or customize non-essential cookie categories through cookie settings.
  • Consent can be withdrawn or changed at any time through platform controls or browser/device settings.
  • Disabling certain cookies may reduce functionality and impact user experience.

Third-Party Cookies

  • Trusted third parties may process cookie data for analytics, advertising, and platform support.
  • Partners are contractually required to protect user data and use it only for authorized purposes.
  • Processing is subject to applicable data protection laws.

Retention and Security

  • Cookie preferences are stored for 12 months.
  • Cookie data is retained up to 13 months unless longer retention is required for security or legal reasons.
  • Tweggo applies technical and organizational measures to protect cookie-related data.

Contact Information